Terms of purchase

General terms and conditions

General Contract Terms – Picar.hu online shop

URL: www.picar.hu, https://www.picar.hu

I. Service provider:

Company: PiCar Kft.

Registrated address: 1121 Budapest, Ágnes utca 38/b.

Site (for personal purchases): 1108 Budapest, Kozma utca 7.

Company registration number: 01-09-073118

Tax number: 10469679 2 43

Mailing address: 1121 Budapest, Ágnes utca 38/b.

Customer service: H-P 10:00-18:00, SZ 10:00-14:00

Email: info@picar.hu

Tel.: +(36) 30 53 91 377

Website features

Picar.hu shop deals with sport equipment, relevant parts, protective gear and clothes.

II. Agreeing the general contract terms

1. By registration and / or purchasing an item (or service), the user must agree the General Contract Terms (in the following: GCT). This should be signed by putting a mark in the square sign during the registration. By accepting the GCT, a contract is signed by the Service provider, and the user.

2. If the user decides not to accept the GCT, he / she can not order on the website. In this case, registration will not be complete, and ordering is not possible.

The contract

1. If the User places an order through the Webshop, and the Service provider verifies the order by sending an email, then a sales contract is signed by both parties. If the User does not receive the verifying email within the next 48 hours after placing the order, he / she is not obligated to buy the product he / she ordered.

2. The User accepts, that the sales contract signed by the order is valid under Hungarys rules.

3. The sales contract is in Hungarian, the Webshop keeps automatically in their electronival database. The User is able to see it after loging in to the Websop. The sales contract could be saved or printed by the User.

Item details

The User can check all the relevant information of the items on each products site.

Prices

The items price contains all Taxes. The price does not contain shipping expenses.

III. Shipping, personal purchase

When does the delivery happens?

Picar.hu use GLS service. The delivery may arrive on weekdays, between 8 AM and 4 PM. The User recieves an email from Picar.hu when the ordered items had been sent.

How do I get more information about the order?

Picar.hu sends an email to the user when the order is ready. After the delivery begins, the User may find more information about the delivery at the Order Status menu point.

Delivery!

If the delivery can not be handled, the courier will leave a note about the package. If the delivery fails twice, the package turns back to Picar.hu

Important!

The expense of a failed delivery will be transmitted to the Users next order.

Picar.hu licenced delivery system:

GLS General Logistics Systems Hungary Csomag-Logisztikai Kft.
2351 Alsónémedi, GLS Európa u. 2.
info@gls-hungary.com
Company registration number: 13-09-111755
Tax number: 12369410-2-44
Com. tax numbe: HU12369410

When the delivery arrives (or when a personal purchase is done), the User must verify the packages condition. If any damage is noticed, it must be officially registrated.

IV. Paying methods

1. Personal Purchase: cash or bank card

2. Cash on delivery: cash

At the option of cash on delivery, the User pays for the courier. Picar.hu only ensures cash on delivery option for orders in the range of Hungary and Romania.

3. Bank transfer (transfering in advance)

Acceptable currencies: HUF, EUR, RON

When an order is placed, Picar.hu sends a proforma invoice to the email address added during the registration. The email contains the relevant data for bank transfer and the orders number (what has to be shown in the bank transfers ’note’). Operation time for bank transfers is one weekday.

Bank accounts:

Forint (HUF) account:
Kereskedelmi és Hitelbank, BIC (SWIFT) kód: OKHBHUHB
1020 0878 3151 0811 0000 0000
IBAN: HU96 1020 0878 3151 0811 0000 0000

Euro (EUR) account:
Kereskedelmi és Hitelbank, BIC (SWIFT) kód: OKHBHUHB
1040 1093 0001 4750 0000 0009
IBAN: HU63 1040 1093 0001 4750 0000 0009

Romanian lej (RON) account:
OTP Bank, SWIFT: OTPVROBU,
IBAN: RO79OTPV330000881225RO01

4. Credit card payment (Barion)

Online credit card payments are made through the Barion system. Bank card details are not passed to the merchant. The service provider Barion Payment Zrt. Is an institution supervised by the National Bank of Hungary, license number: H-EN-I-1064 / 2013

Transport type	Place of pickup	Delivery time	Order value (Ft)	Gross price (Ft)
Personal pickup	1108 Budapest, Kozma utca 7.	1 óra		0 Ft
GLS Courier Service (Hungary)	registered address	2 - 6 workdays	0 Ft - 20 000 Ft 20 000 Ft -	990 Ft 0 Ft
GLS Express (Hungary)	registered address	1 - 2 workdays	Every order	1 490 Ft
GLS ParcelShops	Chosen predefined address	2 - 6 workdays	0 Ft - 20 000 Ft 20 000 Ft -	990 Ft 0 Ft
GLS Courier Service (Romania)	registered address	2 - 4 workdays	0 - 3 000 Ft 3 000 - 24 500 Ft 24 500 Ft -	2 800 Ft 1 400 Ft 0 Ft
GLS Courier Service (Slovakia)	registered address	1 - 3 workdays	0 - 3 000 Ft 3 000 - 26 400 Ft 26 400 Ft -	3 000 Ft 1 500 Ft 0 Ft
Zone 1. (GLS)	Austria, Czech Republic, Germany, Slovenia	2 - 4 workdays	0 - 3 000 Ft 3 000 - 26 400 Ft 26 400 Ft -	3 000 Ft 1 500 Ft 0 Ft
Zone 2. (GLS)	Belgium, Bulgaria, Netherlands, Poland, Luxembourg	3 - 5 workdays	0 - 26 400 Ft 26 400 Ft -	2 500 Ft 0 Ft
Zone 3. (GLS)	Denmark, France, Monaco, Italy	3 - 5 workdays	0 - 26 400 Ft 26 400 Ft -	3 500 Ft 0 Ft
Zone 4. (GLS)	Cyprus, Estonia, Finland, Greece, Latvia, Lithuania, Malta, Spain, Sweden	4 - 7 workdays	0 - 26 400 Ft 26 400 Ft -	4 000 Ft 0 Ft
Zone 5. (GLS)	Albania, Bosnia and Herzegovina, Croatia, Iceland, Macedonia, Montenegro, Serbia, Ukraine	4 - 7 workdays	0 - 26 400 Ft 26 400 Ft -	10 000 Ft 0 Ft

Claiming warranty

1. Personal registration

The Customer can claim warranty at the Picar.hu site:

1108 Budapest, Kozma utca 7.

Opening hours: H-P 10:00-18:00, SZ 10:00-14:00

The Service provider provides a report, registers the following:

- Customers name, address

- Item details (name, type, gross price)

- Date of purchase

- Date of the claim, purpose of claim

- Customers purpose

- Solutions

If the solution Picar.hu provides does not meet the customers purposes, the justification is detailed in the report.

A copy of the report may be given to the Customer.

2. Written registration

The Customer may claim warranty by sending a mail to the Service provider:

PiCar Kft, 1121 Budapest, Ágnes utca 38/b

or sending an email to:

warranty@picar.hu

The mail must contain:

- Customers name, address

- Item details (name, type, gross price)

- Date of purchase

- Date of the claim, purpose of claim

- Customers purpose

Right of withdrawal

The 17/1999. II (5) Government Regulation of the customer to withdraw his purchase of eight working days from receipt. Upon receipt of the acceptance-store cash register receipt the date of issue or the date of delivery.

The refund does not apply to shipping costs.

The purchase price of the products only in the intact condition of the bill, or a copy fee will be refunded within 30 days. In case of withdrawal, if the goods are damaged due to improper use of the Picard Ltd. may demand damages.

The withdrawal right is not exercised in a sale of goods for the consumer to the person bound, or the consumers disposition or at the express request have been produced (such as photo books), or which by their nature can not be returned, and if the packaging is the customer canceled.